Terms & Conditions

Terms and Conditions

1. Acceptance of Terms

By accessing and using NatyaSarathi.com (the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Platform.

2. About Our Service

NatyaSarathi is a digital streaming platform that provides live and on-demand access to Marathi theater productions. We connect Marathi drama producers with audiences worldwide, particularly serving the Marathi diaspora in North America.

3. User Accounts and Registration

3.1 Account Creation

  • You must provide accurate and complete information during registration

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must be at least 18 years old to create an account

  • One account per user; sharing accounts is prohibited

3.2 Account Security

  • Notify us immediately of any unauthorized use of your account

  • You are liable for all activities that occur under your account

  • We reserve the right to suspend accounts showing suspicious activity

4. Ticket Purchase and Payment Terms

4.1 Ticket Sales

  • Individual tickets are available for purchase for specific shows and events

  • Ticket prices are displayed clearly before purchase

  • All sales are final unless specified otherwise in our Refund Policy

4.2 Payment Processing

  • All payments are processed securely through third-party payment processors

  • You authorize us to charge your selected payment method for ticket purchases

  • Refunds are provided according to our Refund Policy outlined in Section 8

4.3 Access Rights

  • Each ticket purchase grants access to one specific show or event

  • Access links and passwords are provided via email after successful payment

  • Access rights are non-transferable and for personal use only

5. Content Usage and Intellectual Property

5.1 Our Content Rights

  • All content on the Platform is owned by NatyaSarathi, our licensors, or content providers

  • Content includes videos, audio, text, graphics, logos, and software

  • We grant you a limited, non-exclusive, non-transferable license to access purchased content for personal use only

5.2 Prohibited Uses

You may not:

  • Download, copy, reproduce, or distribute any content

  • Use content for commercial purposes

  • Share streaming links or passwords with others

  • Record, screenshot, or capture content in any form

  • Remove or modify copyright notices or watermarks

5.3 User-Generated Content

  • You retain ownership of content you submit to the Platform

  • You grant us a worldwide, royalty-free license to use, display, and distribute your content

  • You are responsible for ensuring you have rights to any content you upload

6. Digital Content Privacy Policy

6.1 Content Protection

  • All digital content is protected by advanced encryption and DRM technology

  • Streaming links are unique and time-limited for each user session

  • We employ watermarking technology to trace unauthorized distribution

6.2 Viewing Privacy

  • Your viewing history and preferences are private and secure

  • We do not share individual viewing data with third parties without consent

  • Aggregated, anonymized data may be used for analytics and improvement purposes

6.3 Data Collection

We collect and process:

  • Account information and payment details

  • Device information and IP addresses

  • Viewing patterns and platform usage

  • Communication preferences and feedback

6.4 Data Protection

  • All personal data is encrypted and stored securely

  • We comply with applicable data protection laws (GDPR, CCPA)

  • You have rights to access, modify, and delete your personal data

  • We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Anti-Piracy Policy

7.1 Zero Tolerance for Piracy

  • We have a strict zero-tolerance policy against content piracy

  • Unauthorized recording, distribution, or sharing of content is strictly prohibited

  • We actively monitor for and pursue legal action against piracy

7.2 Detection and Prevention

  • Advanced watermarking and fingerprinting technology tracks content usage

  • AI-powered monitoring systems detect unauthorized sharing

  • Regular scans of file-sharing platforms and social media for illegal distribution

7.3 Enforcement Actions

For piracy violations, we will:

  • Immediately terminate user accounts

  • Pursue legal action including monetary damages

  • Cooperate with law enforcement agencies

  • Report violations to relevant authorities

7.4 Reporting Piracy

  • Users can report suspected piracy to: legal@natyasarathi.com

  • We investigate all reports and take appropriate action

  • Whistleblower protection is provided for good faith reports

8. Refund and Cancellation Policy

8.1 Refund Eligibility

  • Refunds may be provided for technical issues preventing access to purchased content

  • No refunds for change of mind or dissatisfaction with content

  • Disputed charges must be reported within 30 days of purchase

8.2 Event Cancellation

  • If a show is cancelled by the producer, full refunds will be provided

  • If technical issues prevent streaming, alternative viewing times or refunds will be offered

  • Weather or circumstances beyond our control may affect live streaming

9. Platform Availability and Technical Requirements

9.1 Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service

  • Scheduled maintenance will be announced in advance

  • Service may be unavailable due to circumstances beyond our control

9.2 Technical Requirements

  • Stable internet connection (minimum 5 Mbps for HD streaming)

  • Compatible device and updated browser

  • JavaScript and cookies must be enabled

10. Prohibited Conduct

Users may not:

  • Violate any laws or regulations

  • Impersonate others or provide false information

  • Attempt to hack, reverse engineer, or compromise platform security

  • Upload malicious software or code

  • Spam or harass other users

  • Use automated systems to access the platform

11. Content Disclaimer

11.1 Content Accuracy

  • Content is provided “as is” without warranties

  • We do not guarantee accuracy, completeness, or timeliness of content

  • Views expressed in content do not necessarily reflect our opinions

11.2 Third-Party Content

  • Some content may be provided by third-party producers

  • We are not responsible for third-party content quality or accuracy

  • Producer contact information is provided for direct communication

12. Limitation of Liability

12.1 Service Limitations

  • Our liability is limited to the amount paid for services in the past 12 months

  • We are not liable for indirect, incidental, or consequential damages

  • Some jurisdictions do not allow liability limitations; these may not apply to you

12.2 Force Majeure

  • We are not liable for delays or failures due to circumstances beyond our control

  • This includes natural disasters, government actions, or technical failures

13. Termination

13.1 Termination by User

  • You may terminate your account at any time

  • Purchased tickets remain valid until the scheduled show date

13.2 Termination by Us

We may terminate accounts for:

  • Violation of these Terms

  • Fraudulent activity or payment disputes

  • Prolonged inactivity (over 12 months)

  • Legal or regulatory requirements

14. Dispute Resolution

14.1 Governing Law

  • These Terms are governed by the laws of Palm Beach County, FL

  • Disputes will be resolved in the courts of Palm Beach County, FL

14.2 Arbitration

  • Most disputes will be resolved through binding arbitration

  • Class action lawsuits are waived except where prohibited by law

  • Small claims court actions are exempt from arbitration requirements

15. Changes to Terms

15.1 Modifications

  • We reserve the right to modify these Terms at any time

  • Significant changes will be notified via email or platform notification

  • Continued use after changes constitutes acceptance

15.2 Notification

  • Notice of changes will be provided at least 30 days in advance

  • Current Terms are always available on our website

16. Producer and Content Partner Terms

16.1 Content Licensing

  • Producers grant us rights to stream and distribute their content

  • Revenue sharing is governed by separate producer agreements

  • Quality and technical standards must be met for content acceptance

16.2 Content Removal

  • We reserve the right to remove content that violates our guidelines

  • Advance notice will be provided except in cases of legal violations

17. Contact Information

For questions about these Terms:

  • Email: sales@futureeratechnologies.com 

  • Address: 100 Via Royale, Apt# 107, Jupiter, FL, USA, 33458

Customer Support:

  • Email: sales@futureeratechnologies.com

  • Hours: Monday-Friday, 9 AM – 6 PM EST

Anti-Piracy Reports:

  • Email: sales@futureeratechnologies.com

  • Subject: “Piracy Report”

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