Terms and Conditions
1. Acceptance of Terms
By accessing and using NatyaSarathi.com (the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Platform.
2. About Our Service
NatyaSarathi is a digital streaming platform that provides live and on-demand access to Marathi theater productions. We connect Marathi drama producers with audiences worldwide, particularly serving the Marathi diaspora in North America.
3. User Accounts and Registration
3.1 Account Creation
You must provide accurate and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You must be at least 18 years old to create an account
One account per user; sharing accounts is prohibited
3.2 Account Security
Notify us immediately of any unauthorized use of your account
You are liable for all activities that occur under your account
We reserve the right to suspend accounts showing suspicious activity
4. Ticket Purchase and Payment Terms
4.1 Ticket Sales
Individual tickets are available for purchase for specific shows and events
Ticket prices are displayed clearly before purchase
All sales are final unless specified otherwise in our Refund Policy
4.2 Payment Processing
All payments are processed securely through third-party payment processors
You authorize us to charge your selected payment method for ticket purchases
Refunds are provided according to our Refund Policy outlined in Section 8
4.3 Access Rights
Each ticket purchase grants access to one specific show or event
Access links and passwords are provided via email after successful payment
Access rights are non-transferable and for personal use only
5. Content Usage and Intellectual Property
5.1 Our Content Rights
All content on the Platform is owned by NatyaSarathi, our licensors, or content providers
Content includes videos, audio, text, graphics, logos, and software
We grant you a limited, non-exclusive, non-transferable license to access purchased content for personal use only
5.2 Prohibited Uses
You may not:
Download, copy, reproduce, or distribute any content
Use content for commercial purposes
Share streaming links or passwords with others
Record, screenshot, or capture content in any form
Remove or modify copyright notices or watermarks
5.3 User-Generated Content
You retain ownership of content you submit to the Platform
You grant us a worldwide, royalty-free license to use, display, and distribute your content
You are responsible for ensuring you have rights to any content you upload
6. Digital Content Privacy Policy
6.1 Content Protection
All digital content is protected by advanced encryption and DRM technology
Streaming links are unique and time-limited for each user session
We employ watermarking technology to trace unauthorized distribution
6.2 Viewing Privacy
Your viewing history and preferences are private and secure
We do not share individual viewing data with third parties without consent
Aggregated, anonymized data may be used for analytics and improvement purposes
6.3 Data Collection
We collect and process:
Account information and payment details
Device information and IP addresses
Viewing patterns and platform usage
Communication preferences and feedback
6.4 Data Protection
All personal data is encrypted and stored securely
We comply with applicable data protection laws (GDPR, CCPA)
You have rights to access, modify, and delete your personal data
- We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Anti-Piracy Policy
7.1 Zero Tolerance for Piracy
We have a strict zero-tolerance policy against content piracy
Unauthorized recording, distribution, or sharing of content is strictly prohibited
We actively monitor for and pursue legal action against piracy
7.2 Detection and Prevention
Advanced watermarking and fingerprinting technology tracks content usage
AI-powered monitoring systems detect unauthorized sharing
Regular scans of file-sharing platforms and social media for illegal distribution
7.3 Enforcement Actions
For piracy violations, we will:
Immediately terminate user accounts
Pursue legal action including monetary damages
Cooperate with law enforcement agencies
Report violations to relevant authorities
7.4 Reporting Piracy
Users can report suspected piracy to: legal@natyasarathi.com
We investigate all reports and take appropriate action
Whistleblower protection is provided for good faith reports
8. Refund and Cancellation Policy
8.1 Refund Eligibility
Refunds may be provided for technical issues preventing access to purchased content
No refunds for change of mind or dissatisfaction with content
Disputed charges must be reported within 30 days of purchase
8.2 Event Cancellation
If a show is cancelled by the producer, full refunds will be provided
If technical issues prevent streaming, alternative viewing times or refunds will be offered
Weather or circumstances beyond our control may affect live streaming
9. Platform Availability and Technical Requirements
9.1 Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service
Scheduled maintenance will be announced in advance
Service may be unavailable due to circumstances beyond our control
9.2 Technical Requirements
Stable internet connection (minimum 5 Mbps for HD streaming)
Compatible device and updated browser
JavaScript and cookies must be enabled
10. Prohibited Conduct
Users may not:
Violate any laws or regulations
Impersonate others or provide false information
Attempt to hack, reverse engineer, or compromise platform security
Upload malicious software or code
Spam or harass other users
Use automated systems to access the platform
11. Content Disclaimer
11.1 Content Accuracy
Content is provided “as is” without warranties
We do not guarantee accuracy, completeness, or timeliness of content
Views expressed in content do not necessarily reflect our opinions
11.2 Third-Party Content
Some content may be provided by third-party producers
We are not responsible for third-party content quality or accuracy
Producer contact information is provided for direct communication
12. Limitation of Liability
12.1 Service Limitations
Our liability is limited to the amount paid for services in the past 12 months
We are not liable for indirect, incidental, or consequential damages
Some jurisdictions do not allow liability limitations; these may not apply to you
12.2 Force Majeure
We are not liable for delays or failures due to circumstances beyond our control
This includes natural disasters, government actions, or technical failures
13. Termination
13.1 Termination by User
You may terminate your account at any time
Purchased tickets remain valid until the scheduled show date
13.2 Termination by Us
We may terminate accounts for:
Violation of these Terms
Fraudulent activity or payment disputes
Prolonged inactivity (over 12 months)
Legal or regulatory requirements
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of Palm Beach County, FL
Disputes will be resolved in the courts of Palm Beach County, FL
14.2 Arbitration
Most disputes will be resolved through binding arbitration
Class action lawsuits are waived except where prohibited by law
Small claims court actions are exempt from arbitration requirements
15. Changes to Terms
15.1 Modifications
We reserve the right to modify these Terms at any time
Significant changes will be notified via email or platform notification
Continued use after changes constitutes acceptance
15.2 Notification
Notice of changes will be provided at least 30 days in advance
Current Terms are always available on our website
16. Producer and Content Partner Terms
16.1 Content Licensing
Producers grant us rights to stream and distribute their content
Revenue sharing is governed by separate producer agreements
Quality and technical standards must be met for content acceptance
16.2 Content Removal
We reserve the right to remove content that violates our guidelines
Advance notice will be provided except in cases of legal violations
17. Contact Information
For questions about these Terms:
Email: sales@futureeratechnologies.com
Address: 100 Via Royale, Apt# 107, Jupiter, FL, USA, 33458
Customer Support:
Email: sales@futureeratechnologies.com
Hours: Monday-Friday, 9 AM – 6 PM EST
Anti-Piracy Reports:
Email: sales@futureeratechnologies.com
Subject: “Piracy Report”
